Feeky Shipping Policy
Processing time
We aim to process all orders within 2–5 business days after purchase.
Orders placed on weekends or public holidays will begin processing on the next business day.
During high-demand periods, processing times may be slightly extended — we’ll always do our best to keep things moving quickly.
Expedited shipping
If you choose expedited shipping:
- Orders placed before 2:00 p.m. MST are processed and shipped the same day
- Orders placed after 2:00 p.m. MST will be shipped the next business day
Please note that expedited shipping does not guarantee weekend delivery.
Delivery time
Once your order has been shipped, delivery typically takes:
5–20 business days (international shipping)
Delivery time may vary depending on:
- Destination country
- Local carrier performance
- Customs processing times
Customs & import duties
For international orders, customs fees, import taxes, or duties may apply depending on your country’s regulations.
These charges are determined by local authorities and are the responsibility of the customer.
We are unable to control or pre-calculate these fees, and we do not modify invoice values or declare lower amounts.
Address accuracy
Please ensure your shipping address is complete and accurate at checkout, including:
- Postal code / ZIP code
- Apartment or unit number (if applicable)
If an address appears invalid, we may contact you to confirm details, which can delay processing.
We are not responsible for delays or losses caused by incorrect or incomplete addresses.
If a package is returned due to address issues, reshipping fees may apply.
Shipping delays
We always aim to deliver your order as quickly as possible.
However, delays may occasionally occur due to:
- Customs clearance
- Carrier delays
- Peak seasons or holidays
We appreciate your patience in these cases and will assist whenever possible.
Pre-orders
For pre-order items:
- Payment is charged at checkout
- Orders can be cancelled for a full refund before the estimated shipping date
To cancel a pre-order, please contact us at hello@feekystore.com
Pre-order returns
Pre-order items are eligible for return within 30 days of delivery, under the same conditions as our standard return policy.
Please contact us before sending any returns so we can provide instructions.
Contact
If you have any questions about your order, shipping status, or pre-orders, feel free to reach out:
We’re happy to help.